Keeping the Show on the Road with On-Site Hoist Servicing

In the entertainment industry, keeping the show on the road is everything. When a chain hoist needs servicing, the last thing any venue wants is unnecessary downtime. With the launch of our new MTN Mobile Service, our goal is to help venues and production teams keep schedules on track by eliminating logistical headaches and avoiding delays.

Professional On-Site Hoist Servicing

Our on-site hoist service brings a fully equipped mobile workshop directly to your venue or facility – removing the need to send hoists off-site for servicing. With the ability to travel nationwide, this one-of-a-kind solution eliminates the logistics challenges associated with sending hoists off-site for maintenance and repair.

With space to fit two certified technicians, our experienced team can perform inspections, maintenance, repairs and load testing - in accordance with ASME/ANSI standards and manufacturer requirements - on-site resulting in minimal disruption to your schedule.

While designed with venues such as arenas, stadiums and theaters in mind, the service is also suited to companies across a wide range of industries requiring efficient, professional on-site servicing.

Inside Our Chain Hoist Service Process

When we service chain hoists, we make sure to take every aspect of the hoist into consideration. Below is a quick overview of the steps we undertake to ensure your hoists are in the best working order:

1. Inspection, Maintenance & Repair

A thorough inspection of the motor’s electrical components, brake, motor chassis and chain is carried out by our rigging specialists.

Electrical Components: Inspected for loose connections, corrosion and more. Voltage, amperage and resistance values are also checked before continuing the inspection.

Brake: The motor’s brake is inspected for uneven wear, contaminates (oil, water damage etc.) and deterioration. If issues are highlighted, the brake is either repaired or replaced depending on the severity of damage.

Motor Chassis: Issues including water damage, corrosion, cracks, chain guide damage, worn out bearings and more are inspected for.

Chain: One of the most important components of chain hoist operation, the entire chain is checked for wear, stretching and damage (scratches, gouges, nicks etc.) before re-lubrication.

Following the inspection, testing and confirmation that all motor components are in working order, the motor is re-assembled and the chain re-lubricated.

2. Load Test

Before any hoist is returned to operation, it undergoes a load test using our integrated dynamic load test stand. Our rigging specialists provide the necessary load test documentation that corresponds with the tested motor, ensuring the correct procedures are followed and all requirements are met.

3. Certification

As the final step in the chain hoist service process, each hoist is provided with a serialized inspection tag. This process ensures that all inspections are documented and easily referenced for future inspections.

 

Additional On-Site Services

In addition to the main hoist service, our on-site technicians are also equipped to provide a number of additional services including:

• Removal and reinstallation of the hoists we inspect and service
• Inspection of temporary and permanent rigging hardware
• Chain Hoist control system inspection
• Venue rigging design and engineering
• Manufacturer product awareness and technical knowledge sessions
• Temporary and permanent rigging installation services
• Supply of hoists, controls, rigging equipment and fall protection

MTN Tip: Why Annual Chain Hoist Inspections Are Essential

Whether your hoist is used just three times or hundreds of times throughout the course of a year, it still must be inspected annually. Frequency of use is not a valid reason to delay inspection, as the motor clutch plays a critical role in overall hoist performance.

If a motor is used frequently, the clutch can begin to slip lower than the capacity of the motor. On the other hand, motors that are rarely used, can experience clutch sticking, allowing the hoist to lift beyond its intended capacity. Both situations are extremely dangerous and should be addressed before the hoist returns to operation.

 

Schedule Your Next On-Site Service

Keep your equipment compliant and schedule on track with MTN Mobile Service. Contact our team today at (833) 721-3165 to schedule your next on-site service.

 

Frequently Asked Questions About Hoist Servicing

How often should a chain hoist be inspected? ▸

Chain hoists should be inspected annually regardless of frequency of use.

Can chain hoists be serviced on-site? ▸

Yes. MTN Mobile Service provides on-site inspection, maintenance, repair, load testing, and certification directly at your venue or facility.

What standards does MTN Mobile Service follow? ▸

All servicing is carried out in accordance with ASME/ANSI standards and manufacturer requirements.

Why is annual hoist inspection important? ▸

Annual inspections help identify issues such as clutch slipping, chain wear, corrosion, and brake deterioration before they become safety risks.